Anker is a popular brand that offers a range of headphones with different features at different prices. Although Anker headphones are generally reliable, users may encounter some common problems. Here are some of the most common problems and how to fix them:

Poor sound quality

If you experience poor sound quality with your Anker earphones, try the following solutions:

  • Check that the earphones are correctly inserted in your ears.
  • Clean the ear tips and mesh filters with a soft bristle brush or dry cotton bud.
  • Adjust the equalizer settings on your device or on the Anker app to optimize sound quality.
  • Check for damage to the cable or wireless connection, as this can affect audio quality. Replace if necessary.

Connectivity problems

If your Anker headphones do not connect to your device or disconnect frequently, try the following solutions:

  • Make sure your device’s Bluetooth is turned on and within range of the earphones.
  • Reset the headphones by pressing and holding the touchpad for 10 seconds until the LED flashes white.
  • Remove the headset from your device’s Bluetooth settings and pair it again.

Charging problems


If your Anker earphones do not charge or hold a charge, try the following solutions:

  • Make sure the charging case is properly charged and the earphones are properly inserted into the charging case.
  • Clean the charging contacts on the earphones and charging case with a dry cotton swab.
  • Reset the earphones and charging case by holding the touchpad and case button for 10 seconds until the LED indicators flash white.

The headphone battery discharges quickly

  • Make sure the headphones are fully charged before use.
  • Reduce the volume if you are listening to music at a high volume.
  • If possible, disable additional features such as noise cancellation or equalizer to save battery power.
  • Check that the headphones are in standby mode when not in use to extend battery life.

Noise cancellation problems


If you are experiencing problems with the noise cancellation function on your Anker headphones, try the following solutions:

  • Make sure the eartips are correctly inserted in your ears and that they create a tight seal.
  • Adjust the noise cancellation settings on your device or on the Anker app to optimise performance.
  • Reset the earphones and charging case by holding the touchpad and case button for 10 seconds until the LED indicators flash white.

Anker headphones are great companions for music lovers, but it’s perfectly normal to encounter technical problems from time to time. With the solutions we’ve shared in this article, you should be able to effectively resolve common Anker headphone issues and enjoy your audio experience hassle-free. If problems persist, don’t hesitate to contact Anker customer support for further assistance.


See also:

Leave a Reply

Your email address will not be published. Required fields are marked *

five × 1 =