How to fix Sony XM4 does not charge

The Sony XM4 is a good headset that hardly disappoints its user. Because of its features and sound quality, it is one of the best headphones you will find on the market. But as with any device, it can sometimes be plagued by a few malfunctions. 

If your Sony XM4 headphones suddenly start not charging, it can be frustrating and prevent you from enjoying your music. That said, there are several things you can try to fix this problem and charge your headphones. Here are a few methods you can use to troubleshoot your Sony XM4 earbud that will not charge.

How to fix the Sony XM4 charging problem

Check your charging cable

If your Sony XM4 is not charging, the first thing to do is to make sure your charging cable is working properly. Check the cable for damage. If the cable appears to be in good condition, try using it to charge another device to make sure it is working properly. If the cable does not work, try using another cable to charge your headset.

Check your power source

As long as your charging cable is working properly, the next step is to make sure your power source is also working. Try plugging your headphones into another power source, such as another USB port or wall adapter. You also need to make sure the power source is providing the right amount of power to charge your headphones.

Check the instructions to see what the minimum and maximum power your device can handle.

Check that the charging port on your Sony XM4 headphones is working properly

Next, check the charging port on your headphones. You want to make sure there is no debris or dirt in the charging port that could prevent your headphones from charging. You can use a toothbrush or a can of compressed air to clean the charging port.

Reset your Sony XM4 headphones

If none of the above steps worked, try resetting your Sony XM4 headset. To do this, hold down the power button and the noise-canceling button simultaneously for 10 seconds. This will reset your headphones to their factory settings and may resolve any charging issues you are experiencing.

Perform a firmware update

Running a firmware update on your Sony XM4 headphones can fix any known bugs or issues that may be preventing your headphones from charging properly.

If none of the above steps worked, try resetting your Sony XM4 headset. To do this, hold down the power button and the noise-canceling button simultaneously for 10 seconds. This will reset your headphones to their factory settings and may resolve any charging issues you are experiencing.

Perform a firmware update

Running a firmware update on your Sony XM4 headphones can fix any known bugs or issues that may be preventing your headphones from charging properly.

To perform a firmware update, you must download the Sony Headphones Connect app to your smartphone or tablet. Once the app is downloaded, connect your headphones to your device via Bluetooth and open the app. Search for available firmware updates and, if an update is available, follow the on-screen instructions to download and install the update.

After the firmware update, disconnect your headphones from your device, and then reconnect them to see if the problem has been resolved.

Contact Sony Customer Service

If none of the above steps worked, it is time to contact Sony customer support. They will be able to provide you with further troubleshooting steps or arrange for a repair or replacement of your headphones if necessary.

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