Sometimes the Microsoft Store may display an error message, stating “there has been an error”. This can be both a frustrating and confusing experience, especially if you were in the middle of a major download or purchase. That’s why, today, we’ll go over a few simple steps that can help you fix this error.
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How to fix “there was an error” in the Microsoft Store
Restart your deviceThe first and simplest step to resolve the error is to restart your device. This can help resolve temporary issues that may be causing the error message to appear. Simply press and hold the power button to turn off your device, then turn it back on.
Check your Internet connection
Make sure your device has a stable Internet connection. A weak or unreliable connection can cause problems with the Microsoft Store, so make sure your Wi-Fi is working properly or that you have a good mobile data connection.
Clear the Microsoft Store cache
Clearing the Microsoft Store cache can help solve problems that may have accumulated over time. To do this, go to the Start menu, search for “Microsoft Store”, right click on it and select “Application Settings”. Then click on “Advanced Options” and select “Reset”. This will clear the cache and reset the Microsoft Store to its default settings.
Update your device
Updating your device can help resolve software compatibility issues that may be causing the error message to appear. Go to the Windows Update settings and check for available updates. If updates are available, install them.
Reset the Microsoft Store application
If the above steps don’t work, you can try resetting the Microsoft Store application. To do this, go to the Start menu, search for “Microsoft Store”, right click on it and select “Application Settings”. Then click on “Advanced Options” and select “Reset”. This will reset the Microsoft Store application to its default settings.
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