You want a Mcdo and you do not want to move? The McDonald’s application is the solution to your problem; you can easily place your order and have it delivered to your home. But if this application encounters difficulties in operation, it could upset your plans. That said, if the McDonald’s app isn’t working properly, there are several ways to fix the bugs whether you’re on iPhone or Android, and we’ve outlined them below exhaustively.

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How to troubleshoot the McDonald’s app

Check your internet connection

As with any application that requires the internet to function, a good internet connection is essential to ensure the proper functioning of your McDonald’s application. If you’re on a public Wi-Fi network, switch to a mobile network.


Update the McDonald’s app

If the McDonald’s app isn’t working on your Android or iOS, make sure you’re using the latest version of the app. If not, visit your phone’s app store, update the app, and try again.

Disconnect your account from the McDonald’s app

It may happen that your data is corrupted or misinformed about the application, and causes it to malfunction. Disconnecting followed by reconnecting can solve this type of problem. To sign out of your account in the McDonald’s app, from the More menu at the bottom of the screen, tap Profile then Sign Out. Close the application (even in the background) and reopen it, then return to the More menu to reconnect.

Clear McDonald’s app cache and data


Application data consists of your profile details and other saved preferences, while a cache is used as a temporary memory module. If either of the two becomes corrupted, it will cause problems to launch the McDonalds app properly. To clear McDonald’s data and cache you must:

  • On Android:
  • Open phone settings and go to Apps
  • Then search for the McDonald’s app and select it
  • Tap Storage
  • You will see two options: “Clear data” and “Clear cache”. Erase both one after the other.
  • Exit out of settings and launch the McDonald’s app again and log in to see if it is now working properly.
  • On iPhone, the only way to clear your device’s cache is to uninstall the app and reinstall it from the official Apple App Store.

Restart the phone


If despite the previous manipulations the problem persists, restarting your phone is now the option to consider, because restarting will solve all temporary software problems that affect the application and your phone.

Checkif  McDonnald’s Server is damamged

It’s rare for the McDonald’s app to fail to communicate with the restaurant’s online service; however, if you’re still having issues with the app, the problem may be with McDonald’s. You can check the server status of the McDonald’s app on Downdetector or search Google to find out if it’s down.

Uninstall the app then reinstall it

If all the above-given methods fail to solve your McDonald’s app not working problem, you can try uninstalling the app. If there is any corrupted data associated with the app, reinstall it again to fix it. It can also be a problem of improper application installation which will be in this case.


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