The new phone from OnePlus, the Nord CE 2 5G, is a device with remarkable performance that attracts many smartphone users. However in using this phone, users often encounter some common problems. If you are one of them, in this article you will find all the tips to solve the problems on the OnePlus Nord CE 2 5G.

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Most regular problems on the OnePlus Nord CE 2 5G

The most common bugs that users encounter on the OnePlus Nord CE 2 5G are the following:

  • Network failure on the OnePlus Nord CE 2 5G
  • OnePlus Nord CE 2 5G overheating problem
  • OnePlus Nord CE 2 5G user interface slowness
  • OnePlus Nord CE 2 5G battery drains quickly
  • Apps freeze on the OnePlus Nord CE 2 5G
  • OnePlus Nord CE 2 5G touchscreen malfunction
  • OnePlus Nord CE 2 5G crashes
  • OnePlus Nord CE 2 5G microphone not responding
  • Bluetooth problem on the OnePlus Nord CE 2 5G?
  • OnePlus Nord CE 2 5G fingerprint sensor problem

OnePlus Nord CE 2 5G Troubleshooting

If you are facing the above listed issues here are the solutions you can use to fix them (For each case, try one of the tips and move on to the other if the previous one doesn’t work).

Network failure on the OnePlus Nord CE 2 5G

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Here are some effective tips for solving network issues on the OnePlus Nord CE 2 5G:

  • Start by switching on aeroplane mode and then switch it off.
  • Disable the SIM card for a few seconds and re-enable it.
  • Restart your smartphone in safe mode and check that the network is working. To do this, press the volume up button and the power button at the same time; in the pop-up window that appears, press and hold the “Shut down” option for a few seconds; validate with “ok” and your OnePlus will boot into safe mode.
  • Reset your phone’s network settings: go to Settings / System / Reset options; tap on Wi-Fi, Mobile and Bluetooth reset; tap on Reset settings; and finally tap on Reset settings again.
  • Update the system software if it is available.

OnePlus Nord CE 2 5G overheating problem

Using certain power-intensive features or applications may cause your OnePlus to overheat. To keep your phone cooler:

  • Turn off Wi-Fi, GPS, Bluetooth and other connection functions when not in use.
  • Turn off auto-brightness and reduce screen brightness.
  • Uninstall applications you are not using.
  • Restart your OnePlus in safe mode.
  • Update the system software.

OnePlus Nord CE 2 5G user interface is slow

When your Nord CE 2 5G phone interface becomes slow you can restore its speed with the following methods:

  • Delete tabs from recently opened applications that you are not using.
  • Restart your OnePlus Nord CE 2 5G to close unnecessary processes running in the background.
  • If your phone has battery saver mode enabled, turn it off.
  • Avoid running games or any applications while the phone is charging.
  • Wipe the system cache partition of the OnePlus Nord CE 2 5G.

OnePlus Nord CE 2 5G battery drains quickly

Running games and some power-hungry applications drains the OnePlus battery very quickly. In these cases you can maximize its autonomy with the following tips:

  • Start by disabling auto-brightness and reducing the brightness of your phone.
  • Select the minimum screen timeout: Go to Settings / Display / Screen timeout / choose the minimum screen time (recommended 30 seconds)
  • Activate the power saving mode of your OnePlus CE 2 5G.

Apps crash on OnePlus Nord CE 2 5G

  • First reset the application preferences: Go to Settings / Applications / Tap the three dots / tap Reset application preferences.
  • Update your OnePlus software if there is one available.
  • You can also clear the data and cache of blocking apps: open Settings / Applications, select each of these apps, and clear their data and cache.
  • Restart your phone after performing all these tasks.

OnePlus Nord CE 2 5G touch screen failure


Reboot your OnePlus Nord CE 2 5G. If the problem is not solved try the following actions:

  • Clean the screen of your smartphone.
  • Change the phone’s screen protector.
  • Boot your device into safe mode.
  • Wipe the system cache partition of your OnePlus.

OnePlus Nord CE 2 5G crashes

Occasionally your OnePlus Nord CE 2 5G freezes or crashes. The first thing to do is to force reboot your phone: Press the volume down button and the power button simultaneously and hold for a few seconds. After the device has restarted, if it still crashes perform the following actions:

  • Update the OnePlus software to the latest version.
  • Boot your device into safe mode.
  • If you notice that particular apps are causing this problem on your OnePlus Nord CE 2 5G, clear the cache and data of these apps: Go to Settings / Applications / Select each broken application / Storage / Clear cache and data

OnePlus Nord CE 2 5G microphone is not responding

Start by restarting the phone and testing a voice recording to see if the microphone is OK. If the voice recording is still not correct try the following tips:

  • Start your smartphone in safe mode. If its microphone is working properly, the problem could be with downloaded third-party applications; uninstall them.
  • Do the software updates available on your phone.

Bluetooth problem on the OnePlus Nord CE 2 5G


If at any time, the Bluetooth on your OnePlus stops working :

  • Do the new software updates.
  • Make sure Bluetooth is enabled on both devices.
  • Move your smartphone and the other device close enough to each other to easily establish their Bluetooth connection.
  • Restart both devices

The fingerprint sensor does not work on your OnePlus Nord CE 2 5G

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Firstly, you need to make sure that you always use the same finger that you used to set up the fingerprint on the phone. If this is the case:

  • The fingerprint sensor on your phone may be scratched or damaged. If the sensor is in good condition try the following solution.
  • Change the fingerprint by deleting the old one from your OnePlus Nord CE 2 5G and setting up a new one: Go to Settings / Biometrics and security / Fingerprints / Enter your old PIN, scheme or password / Enrolled fingerprint / Delete and press Delete / Add new fingerprint again.

If the problem persists, you can erase the phone’s cache partition.

Conclusion

There are many tricks to solve the problems that users of the OnePlus Nord CE 2 5G smartphones commonly encounter. But if none of the solutions we’ve provided in this article happen to work, we advise you to reset your phone to factory settings.


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