The Pixel 7 and Pixel 7 Pro are some of the smartphones that Google has launched on the market in this year 2022. However, many are reporting a few issues that they encounter in their user experience with this line of phones. Google actually acknowledges some of these issues which we bring you solutions to in this guide.

Common problems on the Pixel 7 and 7 Pro

Abrupt call drop problem on the Pixel 7 and 7 Pro

It can happen that when you receive calls on your Pixel 7 or 7 Pro that they hang up automatically preventing you from answering. Several tips can help you solve this problem:

Put your smartphone in airplane mode. Wait a few seconds and deactivate the airplane mode

Try to deactivate the 2G network mode of your Pixel 7: go to Settings, enter Network and Internet. In SIM, deactivate the 2G mode

Restart the phone

If calls are still being dropped automatically, check that the source of the problem is not your phone operator. In this case, back up your data and reset your Pixel 7 or Pro to factory settings

Difficulty updating Android WebView and Google Play on the Pixel 7 and 7 Pro


This problem usually occurs when the Framework of your Pixel 7 or 7 Pro needs to be updated. Specifically, when the Android WebView and Google Play fail to install this update.

In this situation, simply

Open the Google Play Store and disable automatic updates.

Do the manual update of the Framework.

Problem with Pixel 7 and 7 Pro not receiving SMS?

Difficulties in receiving SMS on your Pixel 7 or 7 Pro usually have several causes: either the problem comes from your SIM, or from a bad configuration of the APN, or from the Google Messages application. In general the following solutions will fix this problem:

Upgrade your SIM card. You can also contact the customer service of your mobile operator to reconfigure your SIM card.

First, try manually configuring the APN using the 5G settings. Then contact Verizon technical support to resynchronize the messaging service for you.

Go to the Google Messages application. Then open the profile on the top right corner. Follow the Manage Settings/Chat Features path. By enabling or disabling chat features, check the action that resolves the issue on your Google Pixel.

Problems making payments on the Pixel 7 and 7 Pro via Google Wallet


This problem usually occurs in the following cases: when you use the Face Unlock feature of the Pixel 7 to unlock your smartphone; when you can’t find the Google Wallet application on your phone’s interface; when your card is not validated. Depending on the case, apply the solutions below:

When you are in the process of making a payment, always use the fingerprint scanner to unlock your phone.

Clear the cache of the Google Services Framework application.

If your card is not authorized, only your bank can help you. Contact the bank’s qualified personnel to solve the problem.

Pixel 7 and Pro lock screen media control display problem

When this problem occurs on the Pixel 7 or 7 Pro, we notice that the multimedia controls are visible on the notification panel rather than on the lock screen. This is due to the Face Unlock feature that Google has integrated into the Pixel 7 and its Pro version. Therefore, you just need to disable this feature as follows:

  • Open the phone’s Settings
  • Search and go to Security
  • Tap on Fingerprints and facial recognition
  • Disable the Ignore lock screen option

The fingerprint reader does not work properly on the Pixel 7 and 7 Pro

Fingerprint reading malfunctions may be due to the screen protectors you use on your Pixel, or to the degraded performance of its fingerprint sensor. You can remedy this as follows:


Re-register your fingerprint by accessing Fingerprint Unlock in the security settings of your 7 or 7 Pro.

Get a Google Certified Screen Protector

 It’s also important to note that Google is working on an update to address this issue.

Difficulties transferring files from a PC to the Pixel 7 and 7 Pro

Generally the difficulties in transferring files from a computer to the Google Pixel 7 or Pro may be due to the USB 2.0 port (both phone models are only compatible with USB 3.0). Another origin may be that your Pixel has not enabled the file transfer setting. You should therefore :

Get a USB hub in case your PC does not have a USB 3.0 port

Go to the notification panel to manually enable File Transfer after connecting your phone to PC.

Other problems on Pixel 7 and 7 Pro

The list of issues we have addressed on the Pixel 7 and Pro is not exhaustive. However, if you are experiencing the following issues:

  • Pixel 7 and 7 Pro overheating
  • Network malfunction on the Pixel 7 and 7 Pro
  • The applications on the Pixel 7 and 7 Pro do not work properly
  • The Wifi does not work properly on the Pixel 7 and 7 Pro
  • The camera of the Pixel 7 and 7 Pro does not work
  • The Pixel 7 and 7 Pro does not turn on
  • Frozen screen on the Pixel 7 and 7 Pro
  • Black screen on the Pixel 7 and 7 Pro
  • The Pixel 7 and 7 Pro works slowly
  • Bluetooth does not connect on the Pixel 7 and 7 Pro
  • Applications on the Pixel 7 and 7 Pro do not download
  • Pixel 7 and 7 Pro shuts down randomly
  • Applications on the Pixel 7 and 7 Pro keep crashing
  • Pixel 7 and 7 Pro charges slowly or does not charge
  • Speaker problems on the Pixel 7 and 7 Pro
  • Pixel 7 and 7 Pro microphone not working

Check out our guide on Common Huawei Mate Xs 2 problems and solutions. The solutions we cover in this article usually work on most Android smartphones.


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