This VPN outage can literally put you in mortal danger. Find out why your VPN keeps disconnecting and how to fix it. Normally, one uses a VPN to obtain protection on the Internet. Some people’s lives even depend on using a VPN. So if the latter suddenly disconnects without warning, you could be in big trouble. Your IP address will then be exposed, and the content of your browsing will be known to those who spy on you.
Find below all the measures to take so that this never happens, and how to correct the problem if it occurs. It should be noted before you start that a VPN can disconnect without your fault or even that of the operator.
This is an immediate issue, as you may need to manually reconnect. But it’s also a security risk, because when the VPN goes down, the outside world can see your real IP address and learn more about what you’re doing on the internet.
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Enable connection blocking for your VPN
Go to your VPN app settings and enable the Kill Switch feature. This is an option that orders your connection to be blocked if it no longer goes through the VPN.
This is a good preventative measure that ensures you won’t be able to connect unless your VPN is working properly.
Please also enable notifications and alerts on your VPN. That way, if it suddenly stops, you’ll know about it and can take action. Note, however, that not all VPNs offer this feature.
Your VPN may be shutting down due to network issues
Try several different networks. Even look for public Wi-Fis to test your VPN. Also check that the network connection is good, that it is not too slow.
You can check your internet connection speed at SpeedTest.net, nPerf.com etc. They are numerous
Change your VPN Server
Your VPN provider has servers around the world. If your VPN disconnects, change the location of your servers. Normally there is a list of countries; and you just need to click on one of them to switch from one server to another.
Change your VPN protocol
This is how your device connects to the VPN server. There are many. In general, you must choose the automatic connection mode. If it does not work, choose another mode.
The protocols used by the best VPNs are: Catapult Hydra used by Hotspor Shiel, Ligthway by ExpressVPN, NordLynx by NordVPN etc.
If your VPN is not one of those listed above, try the following protocols:
- WireGuard
- OpenVPNTCP
- OpenVPN UDP
- IKEv2, SSTP
- L2TP/IPsec
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Note that after a protocol change, your VPN connection may become very slow. If your VPN stops, try disabling power saving mode. Sometimes the power saving mode disrupts the operation of the VPN. The phenomenon is more present on Android devices.
Test the VPN on other devices, if it works normally; check the power saving on your device. Also check that your VPN does not suffer from certain resource usage restrictions. That could be the cause.
Finally, if none of the above solutions work, uninstall then reinstall the VPN. If nothing works out, contact the VPN provider, they can give you more specific explanations.
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