If you are using a BlackBerry Key2 and you suddenly have a problem that you don’t know how to solve, here is an article that summarizes the most common problems encountered with BlackBerry Key2s and the solutions to these problems. Without further ado, let’s get to the heart of the matter.
How to solve the problem of defective or too slow Wi-Fi on the BlackBerry Key2?
Using Wi-Fi via your BlackBerry KEY2 is very convenient, especially in public spaces or inside the house. But it is not uncommon for your BlackBerry KEY2 to stop connecting to the Wi-Fi network. This problem may be due to a handling error or a software failure on your mobile; a solution to this problem is.
- Use an automatic Wi-Fi troubleshooter, such as Wi-Fi auto Connect
If the problem persists;
- Restart the device or Wi-Fi access point
- Make sure that the router or Wi-Fi password is correct
If despite this, no change
- Disconnect all devices from your access point except yours
- Try to connect to another Wi-Fi network Connect to another Wi-Fi network
How to resolve the Google Play Store error on the BlackBerry Key2?
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The problem with the Google Play store occurs when you try to download an application and you get the information that prohibits access to that application. The 403 error usually appears when someone tries to download applications from Google Play on all devices in general, and especially on BlackBerry Key2.It also happens that the application is not compatible with the phone or is potentially corrupted.
As a solution, you need to delete the proxy information; then proceed as follows:
- Go to the settings
- Choose connections and press More networks.
- Select Mobile Network, then APN (Access Point network or Name).
- Remove the password from the screen on BLACKBERRY Key2, then search and press Clear Proxy or Reset to Default.
How to solve the problem of unrecognized SIM card on BlackBerry Key2?
The problem of unsupported SIM cards is often recurrent on our smartphones. First, we will summarize the most common factors of such a problem on your BlackBerry KEY2. Indeed, the reasons why the SIM card may not be recognized are: bad positioning damaged SIM card or damaged phone or temperature rise on BlackBerry.
Therefore, the problem can be solved either by wiping the partition cache of your BlackBerry KEY2 because, the cache partition stores the temporary data of the system. Apply the following recommendations
- First go to the “Settings” menu, then scroll to “Application Manager” and press it.
- Select “Clear Data” or “Clear Cache” on your BlackBerry KEY2.
If the problem persists, try a new SIM card for your BlackBerry.
How do I fix keyboard problems on the BlackBerry KEY2?
This is a very common problem with BlackBerry smartphones. The BlackBerry keyboard contacts are located on a circuit block. Moisture can easily slip between the plastic keyboard and touch the circuit, causing the keys to malfunction. Moreover, your keyboard can also stop working after a sudden drop of your mobile. Therefore, we recommend the following solutions:
- If your keyboard has stopped working due to moisture, you should disassemble your keyboard, clean it and expose it to the sun or put your phone in a rice bag to extract the moisture.
- Furthermore, if your keyboard has stopped working after a fall, we recommend that you change the keyboard and install a new one. This last action can be done by a qualified technician or by BlackBerry Service Time.
See also :
- Blackberry Key 3 5G: price, release date and technical booklet
- Blackberry key 4 5G: price, release date and technical booklet