If you own a Fitbit Versa 3 device, you may have experienced a problem or two during the lifetime of your device. If you’re having problems with your Fitbit device, we’re here to help. Here are some of the most common Fitbit problems and how to fix them.
How to solve the problems related to touch recognition and fast display?
- For Quick View to work properly, your Fitbit device needs to know details like which wrist you’re wearing it in and whether you’re right- or left-handed. If this is the problem causing the annoyance, go to the Fitbit app and head to Accounts → select your Tracker → Toggle to Quick View.
- On the same screen as mentioned above, you will also find the wrist placement and hand type. Make sure you are wearing your Fitbit on the right wrist and that you have chosen correctly whether you are left or right handed.
- The touch recognition feature can be a little tricky to use. You need to press in exactly the right place with a pressure that is neither too much nor too little. The ideal place is near the bottom of the screen, where the tracker meets the wristband.
- Also, it is perfectly normal for your Fitbit to respond after two or three seconds of pressure. Also, be careful not to tap too quickly. Give it some time to respond.
| Fitbit Versa 3 | |
|---|---|
 | $183.14 |
How to fix the Fitbit Versa 3 not syncing?
- Make sure you have the Fitbit app installed on your smartphone. You should also check that Bluetooth is enabled on your phone (Settings > Bluetooth > On) and that you are only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet
- Try deleting and re-inserting your Fitbit device into your Fitbit account. Open the Fitbit app, select your account picture, select your tracker, and then tap the bin icon in the upper right corner. Select unpair. You can then associate your Fitbit device with your Fitbit account.
- Try turning Bluetooth off and on again. From your mobile device, go to Settings>Bluetooth, then turn the Bluetooth switch off and on again.
If your smartphone is running Android 6.0 Marshmallow or later, you may need to manually grant the Fitbit app permission to search for Bluetooth devices.
- Go to Settings > Apps & Notifications, > Permissions Manager, > Location, > Fitbit, then make sure Allow all the time is selected
- In addition, your phone’s location services must be enabled to search for Bluetooth devices. To do this, in Settings, select Location and turn on the location switch at the top of your screen.
- Try forcing the Fitbit app to shut down. From your mobile device, go to Settings>Apps & Notifications>View all apps>Fitbit>Force Stop.
- As a last resort, try uninstalling and reinstalling the Fitbit app.
How to solve the problem of Fitbit not receiving notifications from an Android device?
- First, make sure notifications are enabled in the Fitbit app. Open the app on your smartphone, tap your profile icon, and then tap your device. Scroll down and select Notifications. From here, you can turn call, text, and app notifications on or off.
- Make sure you are within 20 feet of your mobile device. If your tracker and mobile device are too far apart, you will not receive notifications, or they will be delayed.
- Make sure you do not have another Bluetooth device connected to your smartphone. This can cause interference that prevents notifications from appearing on your Fitbit tracker.
- Make sure that Do Not Disturb mode is turned off on your smartphone.
- Try turning Bluetooth off and on again from your phone.
- Try restarting your mobile device.
How to solve the charging problem of the Fitbit Versa 3?
- Make sure your Fitbit tracker and charging cable are clean. Dust and debris can build up over time, which could prevent the device from charging properly.
- Try connecting your Fitbit charger to another USB port if you have one. Using a UL certified wall charger will work, as will a simple USB input on a computer. Your Fitbit may not charge properly if you use a USB hub.
- Make sure the pins on your Fitbit versa 3 are properly aligned on the charging cable. If the charging pins on your Fitbit device are not perfectly aligned on your charger, your device will not charge properly.
How to solve the Fitbit not updating properly?
- Try restarting your Fitbit device.
- After that, try updating your device again. If after restarting your Fitbit device it still doesn’t work, try restarting your mobile device.
- If you are trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your phone.
- You may need to try updating your Fitbit via another mobile device or a computer. To perform this task on a computer, go to this link, sign in to your Fitbit account and try updating your firmware.
| Fitbit Versa 3 | |
|---|---|
| $183.14 |
How do I fix the Fitbit versa 3 silent alarm that no longer works?
- First, make sure you have set a silent alarm on your Fitbit device. To do this, open the Fitbit app, choose your account photo, select your Fitbit device, and then choose Silent Alarm
If that wasn’t the problem, here’s how to test your Fitbit’s vibration motor: Drag the slider and select Timer, tap Stopwatch, then tap the Play icon. Plugging in the tracker to charge it should also work.
How do I restart my Fitbit Versa 3?
Press and hold the button for 10 seconds. Do not release it until you see the Fitbit logo on the screen.
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