LG TV offers some of the best TVs on the market. Whether you’re looking for a smart TV or a regular TV, LG has many options to suit your budget and preferences. But as electronic devices, these TVs can also break down or experience problems from time to time. In this article you will find solutions to common problems with LG TVs.
| Norton Secure VPN 2023 for up to 5 Devices | |
 | 19,99 $ |
How do I update the firmware on the LG Smart TV?
If your LG Smart TV is online, the process should only take a few minutes by following the steps below:
- First, press the Home button on the remote control
- Then click on the Settings icon when it appears
- Point and click on the grey Advanced icon at the bottom right
- Next to the image menu that will appear, you will see “General”. Click on it and scroll down, then click on “about this TV”
- You will see the current software version of your TV and the check for updates button. Click this button and your TV will tell you if a new firmware version is available
- If a new firmware version is available, follow the on-screen instructions to download and install the software. Do not turn off or unplug the TV during the update process. The television will restart itself in the final step
If your TV is not connected to the Internet, you can update the firmware manually by downloading the update file from lg.com and placing it on a USB storage device:
- Make sure you have a USB flash drive with at least the size of the firmware update
- Visit the LG support homepage and search for the firmware file corresponding to your TV model number
- Download the zip file, then unzip the file
- In the root of your USB drive, create a folder named LG_DTV Then place the unzipped file in the LG_DTV folder. The file type must be EPK.
- Turn on the TV and insert the USB stick you have prepared. Then follow the TV’s instructions
How do I clean an LG 4K, OLED or LED TV?
To clean your TV, follow these instructions:
- Find a soft, clean, lint-free cloth
- Disconnect the power plug from the mains socket
- Gently wipe the screen. A soft, circular wipe usually gives the best results
How to solve the problem of the LG TV screen turning black?
To solve the black or blank screen problem on your LG TV, follow these troubleshooting instructions:
- Make sure that the power sources for all your devices are connected to the power socket.
- Make sure your LG TV is set to the correct input
- If the problem does not resolve itself, unplug the power cord from your set-top box, wait 30 seconds, then plug it back in. Wait until the box is fully powered up again, then check if you can now see a picture
- If the problem persists, you can try an HDMI handshake if you have an HDMI cable connected to your TV
How do I reboot an LG TV?
To reset the picture settings :
- Press the MENU button on the remote control
- Highlight “Picture” and press “Enter
- Select “Reset” and press “Enter
- Adjust the picture settings to your preference
- Press the MENU button to exit the menu
To reset the audio settings :
- Press the MENU button on the remote control
- Scroll to “Audio” and press “Enter
- Select “Reset” and press “Enter
- Adjust the audio settings according to your choices
- Press the MENU button to exit the audio menu
To reset your LG WebOS TV, do the following:
- Press the Smart button on your remote control
- Then click on the gear icon in the top right-hand corner, then click on General > Reset to Initial Settings
- Follow the instructions on the screen to complete the reset
How do I fix the LG TV turning off unexpectedly?
Follow the instructions below to solve the problem of LG TV turning off suddenly:
- Check the power control settings. The power supply may be interrupted
- Check if the Sleep Timer/Timer Power Off function is enabled in the TIMERS settings
- If there is no signal when your LG TV is switched on, the TV will automatically switch off after 15 minutes of inactivity
- If the problem is still not solved, go to a service centre
How do I fix the Wi-Fi connectivity problem on an LG TV?
If your LG Smart TV is not connecting to wifi, there could be a number of reasons. To solve the problem, try the following troubleshooting instructions:
- Unplug your router and TV. Then plug the router back in first and wait for it to establish a connection (there should be lights on the top or front indicating connectivity), then plug in the TV
- Make sure there are no other devices nearby that could cause interference.
- If your TV has a Quick Start feature, turn it off by pressing the Settings button on your remote control, then all Settings > General > Quick Start > Off buttons. Turn on the TV and test it to see if it can connect properly
- Turn off the Simplink function. Press the Settings button on your remote control > All Settings > General > Simplink (HDMI-CEC) > Off.
- Remove any USB memories attached to the TV. A hard drive or USB may cause interference
- Check the time zone and date. To do this, press Settings on your remote control > All Settings > General > Time and Date. If your router has a lease expiry, this may affect connectivity
- If you have a smartphone with a hotspot and at least 3 bars of signal, try connecting the TV to the hotspot.
- Using an Ethernet cable, connect the router directly to the TV to see if the TV is able to receive a signal
- Check that the firmware on your TV is up to date. The TV must be connected to the Internet to update
Also check out :
- Just purchased a new Smart TV LG ? These are the best apps to download
- Google TV vs Android TV : How to distinguish them